Legal

Privacy Policy

Last updated: 05/29/2026

Roadside Help ("we," "us," or "our") operates https://roadside.help (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your choices.

Information we collect

Information you provide. When you submit a contact form, request service, or call us, we collect the information you give us — typically your name, phone number, vehicle or service details, and location.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, and referring URLs. We use privacy-respecting analytics and do not sell this data.

How we use your information

We use the information we collect to: respond to your inquiries and dispatch requested services; communicate with you about your request; operate, maintain, and improve the Site; and comply with legal obligations.

How we share your information

We do not sell your personal information. We may share it with: service providers who help us operate the Site and deliver services (for example, our hosting, contact-form, and email-delivery providers, and, where applicable, third-party towing or recovery partners dispatched to assist you); and authorities or others where required by law or to protect rights and safety.

Third-party services

The Site uses third-party services that may process limited data on our behalf, including Cloudflare (hosting, security, and analytics), Resend (email delivery), and Cloudflare Turnstile (spam prevention). These providers handle data under their own privacy policies.

Cookies and tracking

The Site uses minimal cookies and similar technologies necessary for functionality, security, and aggregate analytics. You can control cookies through your browser settings. Do Not Track: the Site does not currently respond to Do Not Track signals.

Your California privacy rights

If you are a California resident, you may have rights regarding your personal information, including the right to know what we collect, to request deletion, and to opt out of any sale of personal information (we do not sell personal information). To exercise these rights, call us at (714) 862-2079 or use our contact form.

Data retention and security

We retain personal information only as long as needed for the purposes described here or as required by law, and we use reasonable measures to protect it. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect information from them.

Changes

We may update this policy from time to time. Changes take effect when posted, with a revised "Last updated" date.

Contact

Questions about this policy: Roadside Help — by phone at (714) 862-2079 or via our contact form — serving Orange County, California and surrounding areas.